Fire Damage Claims Process

Step 1

Contact Cherry & Griffiths for a free consultation with one of our loss assessors, where we will give advice on the first steps to take.

Step 2
Instruct Cherry & Griffiths to act and complete the required Data Protection paperwork and provide full details of your policy wording.

Step 3
We will contact your insurers and/or their appointed loss adjusters, surveyors or other representatives and arrange for one of our Directors to attend a site meeting with them as soon as possible.

Step 4
We will make a thorough assessment of all your losses and damage incurred and advise you regarding your policy cover. Then we will contact our extended team of surveyors, builders and restoration experts to help you if required.

Step 5
We will deal with all relevant paperwork, correspondence and telephone calls on your behalf to process your claim effectively.

Step 6

We will agree an action plan with all parties and keep you fully informed on the progress of your claim.

Step 7 

Cherry & Griffiths will negotiate settlement of your claim on your behalf to maximise your claim payment.

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